Mailbox Store or a Public Store May Not Mount with Error -344 (312873)
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server
This article was previously published under Q312873 SYMPTOMS
When you try to mount an Exchange information store database in Exchange System Manager, you may receive the following error message:
An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager
The following error message may be logged in the Application event log:
Source: MSExchangeIS
Event ID: 9519
Type: Error
Error 0xfffffea8 starting database "FIRST STORAGE GROUP\MAILBOX STORE" on the Microsoft Exchange Information Store.
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Source: MSExchangeIS
Event ID: 9518
Type: Error
Error 0xfffffea8 starting Storage Group /DC=COM/DC=DOMAINNAME/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT
EXCHANGE/CN=ORGNAME/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE GROUP/CN=SERVERS/CN=SERVERNAME/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP on the Microsoft Exchange Information Store.
CAUSE
Error 0xfffffea8 translates to error -344, which corresponds to JET_errDbTimeCorrupted. This issue occurs if the dbtime on the current page is greater than the global database dbtime.
WORKAROUND
To work around this issue, run the eseutil /d command to defragment the database that is experiencing this issue, and then mount the database.
| Modification Type: | Major | Last Reviewed: | 7/17/2006 |
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| Keywords: | kberrmsg kbprb KB312873 |
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