"Unsigned Driver" Message in Windows XP When You Connect a Pocket PC Device (312858)


The information in this article applies to:

  • Microsoft Windows Powered Pocket PC 2002
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q312858

SYMPTOMS

When you first connect your Pocket PC-based device to a Windows XP-based computer, you may receive a message that states that the driver software for the Pocket PC "has not passed Windows Logo testing to verify its compatibility with Windows XP".

CAUSE

This behavior may occur if the driver that is being installed is an unsigned driver that did not go through the Windows testing process.

WORKAROUND

To work around this behavior, do not stop the installation, and click Continue Anyway.

STATUS

This behavior is by design.

MORE INFORMATION

Individual original equipment manufacturers (OEMs) must complete Windows Hardware Driver Qualification testing for all hardware that needs to be officially supported for use with Windows XP. Microsoft recommends that you update Windows XP often to assure that the latest signed drivers are updated in your computer. By doing so, the latest devices can be detected by Windows XP, and this simplifies the device installation process.
Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbenv kbprb KB312858
©2003 Microsoft Corporation. All rights reserved.