BUG: "Internal Error 2744" or "Internal Error 2740" Error Message When You Uninstall BizTalk Server 2002 (312769)
The information in this article applies to:
- Microsoft BizTalk Server 2002
This article was previously published under Q312769 SYMPTOMS
When you try to uninstall BizTalk Server 2002, you may receive one of the following error messages:
Internal Error 2744. LocalGroupDel_Tracking,
C:\WINNT\Installer\MSI528.tmp, /Silent /NoFail /Del
"BizTalk Server Report Users"
Internal Error 2740. Remove_XLANG_Pool_vbs_RB,
-2146828283
CAUSE
These error messages occur if you deleted the following local user groups from your computer:
- BizTalk Server Report Users
- BizTalk Server Administrators
The BizTalk Server 2002 uninstallation program tries to remove these user groups. If these groups are not available, the program generates the above-mentioned error messages.
RESOLUTION
To work around this problem, manually re-create the two groups as follows:
- Right-click My Computer, and then click Manage.
- Click to expand the Local Users and Groups node.
- Right-click Groups, and then click New Group.
- In the Group name text box, type BizTalk Server Report Users, and then click Create.
- Right-click Groups, and then click New Group.
- In the Group name text box, type BizTalk Server Administrators, and then click Create.
- Close the Computer Management dialog box.
- Run the BizTalk Server uninstallation program again.
STATUSMicrosoft has confirmed that this is a problem in Microsoft BizTalk Server 2002.
| Modification Type: | Major | Last Reviewed: | 1/4/2002 |
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| Keywords: | kbbug KB312769 |
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