Error Message When an Administrator Tries to Generate Resultant Set of Policy Data (312577)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
This article was previously published under Q312577 SYMPTOMS When an administrator tries to generate Resultant Set of
Policy data for a user and computer that reside in another forest, the
administrator may receive the following error message:
The Active Directory query for the specified user container failed.
Details:
A referral was returned from the server. CAUSE This behavior can occur for either of the following
reasons:
- An incorrect LDAP distinguished name. In Windows Server
2003, you cannot browse to the trusted forest in the Resultant Set of Policy
Wizard. Because of this, administrators that want to generate Resultant Set of
Policy data must manually type the full distinguished name of the user and/or
computer. To avoid the symptom that is described in the "Symptoms" section of
this article, this path must correspond to an actual object.
- The domain or forest for which you want Resultant Set of
Policy data may not be online, or no domain controller may be available for
that forest or domain.
RESOLUTION To work around this behavior:
- Verify that the LDAP distinguished name is correct for the
user and/or computer settings as appropriate.
- Verify that connectivity exists between the server that is
generating Resultant Set of Policy data and a domain controller for the
appropriate forest.
- Verify that all DNS settings for the target domain
controller exist and are correct on a DNS server that is used by the local
computer.
STATUSThis
behavior is by design.MORE INFORMATION The "A referral was returned from the server" error message
is a catch-all error message that only reflects that no data could be obtained
for the object that was specified.
| Modification Type: | Major | Last Reviewed: | 6/5/2003 |
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| Keywords: | kbenv kberrmsg kbprb KB312577 |
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