SYMPTOMS
The
Send options for the recipient do not appear for personal address book (PAB) fax addresses, one-off fax addresses, and contact addresses in Outlook 2002 and you receive the following error message instead:
Cannot perform the requested operation. The command selected is not valid for this recipient. To set option for this message, click options on the toolbar.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name
-----------------------------------------------------
06-Feb-2002 11:22:00 1,804 Hotfix.txt
06-Feb-2002 09:44:00 212,992 Olkintl.msp
06-Feb-2002 09:47:00 94,112 Olkintl_admin.msp
06-Feb-2002 11:35:00 2,610,724 Outlook.msp
06-Feb-2002 12:54:00 4,644,716 Outlook_admin.msp
14-Dec-2001 06:33:00 2,795 Readme.txt
The fix is also available for the following languages: German, Dutch, Italian, Spanish, Finnish, Danish, Norwegian, French, Swedish, Japanese, Chinese (Taiwan), Chinese (PRC), and Chinese (Hong Kong).
After the fix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
-------------------------------------------------------
29-Nov-2001 00:21:29 10.0.3527.0 47,432 Recall.dll
11-Dec-2001 22:12:58 10.0.3604.0 108,872 Emablt32.dll
20-Dec-2001 17:43:30 10.0.3618.0 47,432 Bjablr32.dll
20-Dec-2001 17:44:00 10.0.3618.0 92,488 Outlmime.dll
11-Jan-2002 13:59:19 10.0.3708.0 534,856 Outlcm.dll
22-Jan-2002 23:32:22 10.0.3716.0 342,344 Exsec32.dll
05-Feb-2002 14:14:10 10.0.3729.0 538,952 Emsmdb32.dll
05-Feb-2002 14:14:12 10.0.3729.0 850,248 Msmapi32.dll
05-Feb-2002 14:14:43 10.0.3729.0 6,306,120 Outllib.dll
05-Feb-2002 14:14:45 10.0.3729.0 117,064 Outlph.dll