Lsass.exe May Generate an Access Violation (312452)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q312452

SYMPTOMS

Lsass.exe may generate an access violation and stop working if the hotfix that is described in the following Microsoft Knowledge Base article is installed:

310113 Ldap Query Following a Simple Bind May Not Work

The hotfix package that causes this problem is: 

Date          Size        File name
----------------------------------------------------
22-Oct-2001   4,407,968   Q310113_w2k_sp3_x86_en.exe

When this problem occurs, the following stack track is recorded in the Userdump file: 

1107f490 757c6ced 0d6ffd00 00000000 000074e1 SAMSRV!SampWriteLockoutTime+0x152
1107f4a0 757b429d 0d6ffc58 00000000 0e537950 NTDSA!SampWriteUserLockoutTimeAttribute+0x33
1107f524 757b4eff 0e530650 00000001 0d6ffc58 NTDSA!SampWriteSamAttributes+0x32e
1107f55c 757b4ddb 0d6ffc58 00000004 00000000 NTDSA!SampModifyLoopback+0x53
1107f5ec 7578d663 1107f878 1107f6d0 1107f894 NTDSA!SampModifyLoopbackCheck+0x196
1107f700 7581a787 1107f878 1107f8e4 00f2d998 NTDSA!DirModifyEntry+0x18b
1107f914 75823be5 0e530650 00f2d998 1107fd68 NTDSA!LDAP_CONN::ModifyRequest+0x231
1107fe20 7582314d 00f2d998 1107ff00 77e86659 NTDSA!LDAP_CONN::ProcessRequest+0x847
1107fef4 7581d0ae 09de2bc8 00000000 000000b0 NTDSA!LDAP_CONN::IoCompletion+0x143
1107ff30 755f16d0 00f2d940 000000b0 00000000 NTDSA!LdapCompletionRoutine+0xc2
1107ff4c 755f1797 000000b0 00000000 09de2bcc NTDSATQ!ATQ_CONTEXT::IOCompletion+0x2f 
1107ff80 755f1159 09de2c1c 000000b0 09de2bcc NTDSATQ!AtqpProcessContext+0x1f1 
1107ffb4 77e8758a 00000000 7803b650 1083fd0c NTDSATQ!AtqPoolThread+0xa5 
1107ffec 00000000 755f451e 00000000 00000000 KERNEL32!BaseThreadStart+0x52

CAUSE

This problem occurs because the hotfix that is described in Microsoft Knowledge Base article Q310113 uses a variable with the same name as an existing variable.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 

Date         Time   Version        Size     File name
--------------------------------------------------------
13-Nov-2001  13:25  5.0.2195.4600  123,664  Adsldp.dll
13-Nov-2001  13:25  5.0.2195.4308  130,832  Adsldpc.dll
13-Nov-2001  13:25  5.0.2195.4016   62,736  Adsmsext.dll
13-Nov-2001  13:25  5.0.2195.4622  356,112  Advapi32.dll
13-Nov-2001  13:25  5.0.2195.4571   82,704  Cmnquery.dll
13-Nov-2001  13:25  5.0.2195.4141  133,904  Dnsapi.dll

13-Nov-2001  13:25  5.0.2195.4379   91,408  Dnsrslvr.dll
13-Nov-2001  13:25  5.0.2195.4534   41,744  Dsfolder.dll
13-Nov-2001  13:25  5.0.2195.4534  156,944  Dsquery.dll
13-Nov-2001  13:25  5.0.2195.4574  110,352  Dsuiext.dll
13-Nov-2001  13:26  5.0.2195.4607  521,488  Instlsa5.dll
13-Nov-2001  13:25  5.0.2195.4610  145,680  Kdcsvc.dll
05-Nov-2001  11:02  5.0.2195.4592  199,440  Kerberos.dll
04-Sep-2001  08:32  5.0.2195.4276   71,024  Ksecdd.sys
07-Nov-2001  11:57  5.0.2195.4607  503,568  Lsasrv.dll
07-Nov-2001  11:57  5.0.2195.4607   33,552  Lsass.exe
06-Nov 2001  11:56  5.0.2195.4600  107,280  Msv1_0.dll
13-Nov-2001  13:25  5.0.2195.4594  306,960  Netapi32.dll
13-Nov-2001  13:25  5.0.2195.4603  358,672  Netlogon.dll
13-Nov-2001  13:25  5.0.2195.4600  912,656  Ntdsa.dll
13-Nov-2001  13:25  5.0.2195.4627  387,856  Samsrv.dll
13-Nov-2001  13:25  5.0.2195.4583  128,784  Scecli.dll
13-Nov-2001  13:25  5.0.2195.4600  299,792  Scesrv.dll
13-Nov-2001  13:25  5.0.2195.4600   48,400  W32time.dll
06-Nov-2001  11:43  5.0.2195.4600   56,592  W32tm.exe
13-Nov-2001  13:25  5.0.2195.4600  125,712  Wldap32.dll


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbDirServices kbfix kbWin2000PreSP3Fix kbWin2000sp3fix KB312452
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