MacOFFX: Out of Disk Space Error Message When You Try to Install Items from the Value Pack (312239)
The information in this article applies to:
- Microsoft Office v. X for Mac
This article was previously published under Q312239 SYMPTOMS
When you attempt to install items from the Value Pack, you may receive the following error message
The selected disk named "hard disk" does not have enough free space. Please return to the desktop and free up more disk space.
where hard disk is the name of your computer's hard disk.
CAUSE
This problem can occur for any of the following reasons:
- The disk that contains the operating system is out of space.
- The disk that contains the operating system does not contain enough free space to install the additional files.
- Office v. X was installed on a hard disk that does not contain the active System Folder.
RESOLUTION
To resolve this problem, install Office v. X and the Value Pack items on the hard disk that contains the active System Folder. If this disk does not have enough free space, remove or delete items until there is enough free space to complete the installation.
WORKAROUND
To work around this problem, you can manually install the Value Pack items on a secondary hard disk.
To install the Value Pack items manually, follow these steps:
- Open the Value Pack folder on the Office v. X CD-ROM.
- Drag each item that you want to the correct location on the hard disk that contains Office v. X.
The following table lists the Value Pack items and where they should be placed. |
| Clipart | Microsoft Office X:Clipart | | Fonts | (system drive:Users:(username):Library:Fonts | | Gradient Masks | Microsoft Office X: | | Add-ins | Microsoft Office X:Office:Add-ins | | Assistants | Microsoft Office X:Office:Assistants | | Genigraphics Wizard | Microsoft Office X:Office: | | Help | Microsoft Office X:Office:Help | | Sounds | Microsoft Office X:Office:Sounds | | Type Libraries | Microsoft Office X:Office:Type Libraries | | Real Basic | Hard Drive:Applications: | | Remove Office | This item does not need to be installed but can be run from the CD. | | Samples | Microsoft Office X: | | Equation Editor | Microsoft Office X:Office: | | Proofing Tools | Microsoft Office X:Shared Applications:Proofing Tools | | Text Converters | Microsoft Office X:Shared Applications:Proofing Tools | | Templates | Microsoft Office X:Office:Templates | | Utilities: Import from Mail | Microsoft Office X: | | Utilities: Microsoft Language Register | This item does not need to be installed but can be run from the CD. | | Windows Media Player for the Mac | Run the Windows Media Player Installer from the CD. | | About Handheld Synchronization | This is a readme file and does not need to be installed. | | About Microsoft Office Manager | This is a readme file and does not need to be installed. | | Guide to the Value Pack | This is a readme file and does not need to be installed. |
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The Value Pack items can enhance your Office v. X experience, but they are not required for the Office v. X programs to function. These items do not require any additional installation after they are placed into the correct location and will automatically register themselves the first time that you start them.
For more information about the items that are installed from the Value Pack and their functions, please review the Guide to the Value Pack file, which is available in the Value Pack on the Office v. X CD.
| Modification Type: | Major | Last Reviewed: | 2/4/2005 |
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| Keywords: | kbbug kbnofix KB312239 |
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