Computer Does Not Boot Without a Video Adapter with the Server Appliance Kit (312066)



The information in this article applies to:

  • Microsoft Server Appliance Kit (SAK), version 2.0

This article was previously published under Q312066

SYMPTOMS

If you use the Server Appliance Kit (SAK) version 2.0 to configure a target computer to be "headless" (to be operated without a video adapter), the computer may not be able to boot.

CAUSE

This behavior occurs because SAK 2.0 includes the Ntldr file from Microsoft Windows 2000, which does not support booting without a video adapter.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date        Time   Size     File name
   -------------------------------------
   03-Dec-2001 14:43  247,744  Ntldr
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The Ntldr file that is included with this hotfix supports booting a computer without a video adapter.

Modification Type:MinorLast Reviewed:10/19/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix KB312066