Set Reminder command appears dimmed in Project 98 and in Project 2000 (312056)

CAUSE

By design, the Set Reminder command is enabled only if compatible versions of Microsoft Project and Microsoft Outlook are installed on the computer. Combinations of the two products that allow the Set Reminder command to work include the following.

Microsoft Project        Microsoft Outlook               Set Reminder Enabled?
------------------------------------------------------------------------------
Microsoft Project 98     Microsoft Outlook 97            Yes
Microsoft Project 98     Microsoft Outlook 98            Yes
Microsoft Project 98     Microsoft Outlook 2000          No
Microsoft Project 98     Microsoft Outlook 2002          No
Microsoft Project 2000   Microsoft Outlook 97            No
Microsoft Project 2000   Microsoft Outlook 98            No
Microsoft Project 2000   Microsoft Outlook 2000          Yes
Microsoft Project 2000   Microsoft Outlook 2002          No
Microsoft Project 2000   Microsoft Office Outlook 2003   No

RESOLUTION

To resolve this problem, use one of the following methods, as appropriate for your versions of Outlook and Microsoft Project.

Method 1: Install Compatible Version of Outlook

Install a version of Outlook that is compatible with your version of Microsoft Project.

Method 2: Install Fix for Microsoft Project 2000

NOTE: This method is only for Microsoft Project 2000.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:

Date               Time         Version         Size       File name     
-----------------------------------------------------------------------
December 10, 2001  18:15:51     9.0.2001.1210   6,164,480  Winproj.exe
December 10, 2001  18:15:50     9.0.2001.1109     294,966  Atlconv.dll
December 10, 2001  18:15:50     9.0.2001.703      782,389  Pj9od9.dll