A blue screen appears when you start a computer with 1 GB or more of RAM (311871)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q311871

SYMPTOMS

If your computer has 1 gigabyte (GB) or more of random access memory (RAM) with shared video memory, the computer may boot to a blue screen error when you try to start Windows Millennium Edition (Me) or Windows 98.

CAUSE

Windows Me and Windows 98 are not designed to handle 1 GB or more of RAM. 1 GB or more of RAM can lead to potential system instability.

RESOLUTION

To work around this problem, reduce the amount of memory that is installed in your computer to 512 megabytes (MB) or less.
Modification Type:MajorLast Reviewed:5/19/2005
Keywords:kbprb KB311871
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