OL2000: Error Message: Error 195 'Undefined' Is Null or Not an Object (311750)


The information in this article applies to:

  • Microsoft Outlook 2000, when used with:
    • the operating system: Microsoft Windows 2000 SP2
This article was previously published under Q311750

SYMPTOMS

When you try to insert a picture into an HTML-formatted message, you may receive the following error message:
An error has occurred in this dialog.
Error: 195 'undefined' is null or not an object

CAUSE

This problem can occur if you installed Microsoft Office Service Pack 2 (SP2), and then upgraded to Internet Explorer 5.5 SP2.

RESOLUTION

To resolve this problem, upgrade to Internet Explorer 6. To get the latest version of Internet Explorer, please see the following Microsoft Web site:

http://www.microsoft.com/IE

WORKAROUND

To avoid this problem, configure Microsoft Word as your e-mail editor:
  1. In Outlook, click Options on the Tools menu.
  2. Click the Mail Format tab, and then click to select Use Microsoft Word to edit e-mail messages.
  3. Click Apply, and then click OK.
You can now insert .gif files into your e-mail messages.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbbug KB311750
©2002 Microsoft Corporation. All rights reserved.