ENTX: Cannot Import Data from Netscape Communicator Version 5 or Later (311585)



The information in this article applies to:

  • Microsoft Entourage X

This article was previously published under Q311585

SYMPTOMS

When you try to import data from Netscape Communicator version 5 or later, you may not be able to do so, even though the Entourage Read Me.html file contains a section titled "Importing Data from Netscape Communicator 4.0 or Later."

CAUSE

This issue can occur because Entourage X does not support importing data from Netscape Communicator version 5 or later. The Entourage Read Me.html file is incorrect about that issue.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For more information about importing data from other programs, refer to section 2.10 of the Entourage Read Me.html file, "Importing Data from Other Programs such as Microsoft Outlook 2000."

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kbinterop kbnofix KB311585