SNMP Errors Reflect the Virtual Server IP Address Instead of the Physical Network Adapter Address (311577)

The information in this article applies to:

Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Datacenter Server

This article was previously published under Q311577

SYMPTOMS

On a Windows 2000 Server-based computer that is running either the Cluster service or Network Load Balancing (NLB), Simple Network Management Protocol (SNMP) errors may reflect the address of the virtual server instead of the address of the physical network adapter.

CAUSE

This problem occurs because Winsock incorrectly determines the Internet protocol (IP) address of the agent.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time   Version        Size    File name
   -------------------------------------------------------
   19-Nov-2001  15:42  5.0.2195.4667  116KB   Afd.sys
   19-Nov-2001  15:42  5.0.2195.3952  103KB   Msafd.dll
   13-Nov-2001  14:01  5.0.2195.4632  305KB   Tcpip.sys
   30-Jul-2001  19:15  5.0.2195.3988  15.8KB  Tdi.sys
   19-Nov-2001  15:42  5.0.2195.3649  17.2KB  Wshtcpip.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kbfix kbnetwork kbNLB kbWin2000PreSP3Fix kbWin2000sp3fix KB311577