FIX: Only Users with Administrator Rights Can Write to the Msmq.log File (311480)



The information in this article applies to:

  • Microsoft Message Queuing 2.0

This article was previously published under Q311480

SYMPTOMS

When the Microsoft Message Queuing service tries to write to the Msmq.log file while impersonating the caller, a log record may not be written because access is denied.

CAUSE

This behavior occurs because only the users who have Administrator rights can write to the \Winnt\Debug\Msmq.log file.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date           Time     Version      Size       File name
   -------------------------------------------------------------
   27-Jul-2001    12:38    5.0.0.720    278,800    Mq1repl.dll
   29-May-2001    15:22    5.0.0.720     14,096    Mq1sync.exe
   29-May-2001    15:22    5.0.0.735     71,120    Mqac.sys
   27-Jul-2001    12:38    5.0.0.735    214,288    Mqads.dll
   29-May-2001    15:23    5.0.0.720     21,776    Mqbkup.exe
   27-Jul-2001    12:38    5.0.0.720     29,456    Mqcertui.dll
   27-Jul-2001    12:38    5.0.0.720     49,424    Mqclus.dll
   27-Jul-2001    12:38    5.0.0.720     29,968    Mqdbodbc.dll
   27-Jul-2001    12:38    5.0.0.720     75,536    Mqdscli.dll
   27-Jul-2001    12:38    5.0.0.735     41,744    Mqdssrv.dll
   29-May-2001    15:23    5.0.0.720     98,064    Mqmig.exe
   27-Jul-2001    12:38    5.0.0.720    263,952    Mqmigrat.dll
   27-Jul-2001    12:38    5.0.0.720    223,504    Mqoa.dll
   27-Jul-2001    12:38    5.0.0.720      7,952    Mqperf.dll
   27-Jul-2001    12:38    5.0.0.737    418,064    Mqqm.dll
   27-Jul-2001    12:38    5.0.0.720      8,464    Mqrperf.dll
   27-Jul-2001    12:38    5.0.0.737     91,920    Mqrt.dll
   27-Jul-2001    12:38    5.0.0.720     70,416    Mqsec.dll
   27-Jul-2001    12:38    5.0.0.720    400,144    Mqsnap.dll
   29-May-2001    15:23    5.0.0.720     14,096    Mqsvc.exe
   27-Jul-2001    12:38    5.0.0.720     24,336    Mqupgrd.dll
   27-Jul-2001    12:38    5.0.0.737    108,304    Mqutil.dll
   27-Jul-2001    12:38    5.0.0.720     64,784    Msmq.cpl
   27-Jul-2001    12:38    5.0.0.720    159,504    Msmqocm.dll
				

STATUS

Microsoft has confirmed that this is a problem in MSMQ 2.0.

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbprb kbQFE KB311480