FIX: Multiple processes cannot enlist to DTC when run under different user contexts (311377)


The information in this article applies to:

  • Microsoft Message Queuing 2.0
This article was previously published under Q311377

SYMPTOMS

When you try to run two Microsoft Message Queuing applications, each one under a different user context, and both of the applications use DTC transactions, the application that created the mutex first can enlist to DTC. The other application fails and you receive an error message (0xc00e0058).

CAUSE

This behavior occurs because the default security of mutexes does not allow a different user context to open the mutex.

RESOLUTION


A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Product Name service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date           Time    Version        Size       File name
   -----------------------------------------------------------
   17-Sep-2001    15:16   5.0.0.742       71,184    Mqac.sys
   17-Sep-2001    15:58   5.0.0.735      214,288    Mqads.dll
   17-Sep-2001    15:58   5.0.0.735       41,744    Mqdssrv.dll
   17-Sep-2001    15:58   5.0.0.740      222,480    Mqoa.dll
   17-Sep-2001    15:58   5.0.0.742      418,576    Mqqm.dll
   17-Sep-2001    15:58   5.0.0.742       91,920    Mqrt.dll
   17-Sep-2001    15:58   5.0.0.738       70,416    Mqsec.dll
   17-Sep-2001    15:58   5.0.0.738      108,304    Mqutil.dll
   30-May-2001    00:03   5.0.2195.3649    3,584    Spmsg.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbprb kbQFE KB311377
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