Error Message: Not Enough Extended Memory Available to Run Windows (311367)

RESOLUTION

1. You need to have or create a Startup Disk that has been created by your operating system. To create this disk, follow the steps in appropriate article.

   267287 How to Create a Startup Disk in Windows Me

   296532 How to Create a Windows 98 Startup Disk

   284943 How to Create a Windows 95 Startup Disk in MS-DOS

2. Insert the appropriate Startup disk and restart the computer to a command prompt.
3. At the command prompt, type c:, and then press ENTER.
4. Type cd\Windows, and then press ENTER.
5. Type copy system.ini system.old, and then press ENTER.
   
   This creates a backup copy of the System.ini file with the name System.old.
6. Type edit system.ini, and then press ENTER.
7. Scroll to the [TTFontDimenCache] section of the System.ini file.
8. Delete all duplicate entries under [TTFontDimenCache].
   
   NOTE: This includes duplicate [TTFontDimenCache] headings.
   
   The [TTFontDimenCache] section should appear as follows:

   [TTFontDimenCache]
   0 4=2 4
   0 5=3 5
   0 6=4 6
   0 7=4 7
   0 8=5 8
   0 9=5 9
   0 10=6 10
   0 11=7 11
   0 12=7 12
   0 13=8 13
   0 14=8 14
   0 15=9 15
   0 16=10 16
   0 18=11 18
   0 20=12 20
   0 22=13 22
   					

9. On the File menu, click Save.
   
   To do this by using keyboard commands, press ALT+F to open the File menu, and then press S to save the file.
10. On the File menu, click Exit.
    
    NOTE: To do this by using keyboard commands, press ALT+F, and then press X.
11. Remove the Windows Startup disk, and then restart the computer.