An Error Occurs in Joy.cpl If a Fujitsu USB Infrared Remote Control Is Connected (311361)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q311361

SYMPTOMS

If you connect a Fujitsu Universal Serial Bus (USB) infrared remote control to a Windows XP-based computer and the remote control device has a button, an application error may occur in the Game Controllers tool (Joy.cpl) in Control Panel.

CAUSE

This issue is caused by an attempt to free invalid memory.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size   File name
   ---------------------------------------------------
   02-NOV-2001  20:43  5.1.2600.18  165.0  Dinput8.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbmm kbWinXPsp1fix KB311361