Error Message Cites Inability to Find Ils.dll After You Download NetMeeting 3.01 (311139)
The information in this article applies to:
- Microsoft NetMeeting 3.01 for Windows 98 Second Edition
This article was previously published under Q311139 SYMPTOMS
After you download NetMeeting version 3.01, you may receive the following error message:
Error creating process C:\Windows\SYSTEM\Regsvr32.exe/s
C:\Windows\SYSTEM\Ils.dll. Reason: The system cannot find the file
specified.
CAUSE
This behavior can be caused by a damaged or missing Regsvr32.exe file or Ils.dll file.
RESOLUTION
To resolve this behavior, extract a new copy of the Regsvr32.exe file from the Windows 98 installation media, rename the Ils.dll file, and then reinstall NetMeeting.
To extract a new version of Regsvr32.exe- Make sure that you have the Windows 98 Second Edition CD-ROM in the CD-ROM drive, or that the files from the CD-ROM are available on your computer. These instructions assume that the files are on the CD-ROM.
- Click Start, and then click Run.
- In the Open box, type sfc.exe, and then click OK to start the System File Checker utility.
- In the Select an option and click Start dialog box, click Extract one file from installation disk.
- Type regsvr32.exe, and then click Start.
- In the Restore from box, type the path to the CD-ROM drive. For example, if your CD-ROM is drive D, type d:\win98.
- In the Save file in box, type c:\windows\system, and then click OK.
- Quit the System File Checker.
To rename the Ils.dll file- Click Start, point to Find, and then click Files or Folders.
- In the Find Files dialog box, under Named, type Ils.dll, and then click Find Now.
- After the file is found, right-click Ils.dll, and then click Rename.
- Rename the file to Ils.old, and then close the Find Files dialog box.
To reinstall NetMeeting- Download NetMeeting from the following Microsoft Web site:
- Follow the installation instructions that are listed on the Web site.
Modification Type: | Major | Last Reviewed: | 10/2/2002 |
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Keywords: | kberrmsg kbprb kbsetup KB311139 |
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