Compression Agent Message Occurs When You Start Windows (311110)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q311110

SYMPTOMS

When you start Windows, you may receive the following message:

Compression Agent

Compression Agent runs only on DriveSpace 3 compressed drives.

To compress your drive, or to upgrade it to DriveSpace 3 format,
you need to run DriveSpace 3.

Would you like to run DriveSpace 3 now?

CAUSE

This issue can occur if a shortcut in the Windows Startup group incorrectly loads the C:\Program Files\PLUS!\Cmpagent.exe file when Windows starts. Cmpagent.exe is the executable file for Microsoft Compression Agent.

RESOLUTION

To resolve this issue, determine which shortcut or Startup group item starts Cmpagent.exe, and then remove it from the Startup group.

NOTE: The shortcut that starts Cmpagent.exe may vary.

For additional information about isolating Startup group items, click the article numbers below to view the articles in the Microsoft Knowledge Base:

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

281965 How to Troubleshoot Using the Msconfig Utility with Windows 98

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kberrmsg kbprb KB311110
©2004 Microsoft Corporation. All rights reserved.