Error Message When You Try to Open Adobe PhotoDeluxe Home Edition 3.1: Shell32.dll - Is Linked to Missing Export (311098)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q311098

SYMPTOMS

When you attempt to open Adobe PhotoDeluxe Home Edition 3.1, you may receive an error message similar to one of the following:
Shell32.dll - is linked to missing export.

-or-

ShreggetUSvalueA - A device attached to the system is not functioning.

CAUSE

This behavior can occur if there are duplicate copies of the Schlwapi.dll and Urlmon.dll files on your computer.

Adobe PhotoDeluxe creates these files upon installation and stores them in the same folder as the original files.

RESOLUTION

To resolve this issue, rename the duplicate files. To do this, follow these steps:
  1. Start Windows Explorer.
  2. Navigate to the following folder:

    C:\Program Files\PhotoDelux HE 3.0

  3. Right-click Schlwapi.dll, and then click Rename on the shortcut menu.
  4. In the box that appears, type Schlwapi.old, and then press ENTER.

    When the confirmation message appears, click Yes.
  5. Repeat steps 3 and 4 to rename the Urlmon.dll file as Urlmon.old.

MORE INFORMATION

For more information, browse to the following Adobe Web site:

http://www.adobe.com/support/main.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kb3rdparty kberrmsg kbprb KB311098
©2004 Microsoft Corporation. All rights reserved.