OLEXP: Unable to Send Hotmail Message from Outlook Express (311022)

The information in this article applies to:

Microsoft Outlook Express 5.0 for Windows 98

This article was previously published under Q311022

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you try to send a Hotmail message from Outlook Express, the following error message may appear:

The server does not support the required HTTP methods.
Account: Hotmail
Server: http://services.msn.com/svcs/hotmail/httpmail.asp
Protocol: HTTPMail
Server Response: Method Not Allowed
Port: 0
Secure(SSL): No
Error Number: 0x800CCC35

Hotmail functions normally through the Hotmail Web site.

CAUSE

This behavior can occur if you have multiple Hotmail e-mail accounts that are assigned to a single e-mail identity in Outlook Express.

WORKAROUND

To work around this behavior, create one or more new e-mail identities and verify that only one Hotmail account exists for each e-mail identity.

For additional information about how to create a new identity, click the article number below to view the article in the Microsoft Knowledge Base:

209169 How to Create and Use Identities in Outlook Express

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Minor	Last Reviewed:	7/13/2004
Keywords:	kbbug kbinterop kbnetwork kbnofix KB311022