XADM: When the File System Accesses Items Created in Workflow-Enabled Folders, a Bugcheck May Occur (310916)

SYMPTOMS

If the following conditions are met, you may see a Microsoft Windows 2000 bugcheck:

The public folder is workflow-enabled.
Microsoft Outlook has this public folder set for offline synchronization.
An item is created in the offline copy of the public folder through Outlook.
Outlook returns online, and synchronizes the item to the server.
The item is accessed by the Exchange 2000 file system on drive M.

The bugcheck may look similar to the following:

STOP 0x00000027 
RDR_FILE_SYSTEM (BAAD009A, BE264310, BE263F68, 804F9DD0)

CAUSE

When the message is synchronized back to the server, a corrupted security descriptor is created, leaving the Security Descriptor field blank.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Store.exe	6.0.4720.72
Jcb.dll	6.0.4720.72
Exoledb.dll	6.0.4720.72
Excdo.dll	6.0.4720.72
Mdbsz.dll	6.0.4720.72
Exprox.dll	6.0.4720.72
Davex.dll	6.0.4720.72

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.