"For Printers" Option Is Missing After You Install the June 26, 2001 Security Update (310712)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2

This article was previously published under Q310712

SYMPTOMS

On a Windows 2000-based computer that is a domain controller or a member of a Windows 2000 Active Directory environment, you may experience the following behavior:

When you click Start, and then point to Search, the For Printers option may be missing from the list of available options. This does not occur if you are logged on as an administrator or a member of the Administrators group.

CAUSE

This behavior occurs if you have updated your Windows 2000-based computer with the Security Update, dated June 26, 2001, from the Microsoft Web site or have obtained and installed the hotfix described in the following Microsoft Knowledge Base article:

299687 MS01-036: Function Exposed By Using LDAP over SSL Could Enable Passwords to Be Changed

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:
   Date         Time   Version        Size     File name
   -------------------------------------------------------- 
   31-Oct-2001  01:33  5.0.2195.4571   82,704  Cmnquery.dll     
   22-Oct-2001  20:07  5.0.2195.4534   41,744  Dsfolder.dll     
   22-Oct-2001  20:07  5.0.2195.4534  156,944  Dsquery.dll      
   22-Oct-2001  20:07  5.0.2195.4534  110,352  Dsuiext.dll      
   30-May-2001  08:03  5.0.2195.3649    3,584  Spmsg.dll        
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about the Security Update, dated June 26, 2001 (Q299687_w2k_sp3_x86_en.exe), click the article number below to view the article in the Microsoft Knowledge Base:

299687 MS01-036: Function Exposed By Using LDAP over SSL Could Enable Passwords to Be Changed

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbprint kbWin2000PreSP3Fix kbWin2000sp3fix KB310712