SYMPTOMS
When you apply the Q299444 security roll-up fix, the
Lexmark Printer driver may stop responding (hang). You may also receive the following error message after you submit a print job to the print server:
Error writing to IP address for Document "document name": The device is being accessed by an active process.... Do you wish to retry or cancel the job?
Q299444 stores
the local procedure call (LPC) port data in the client thread and makes sure a
reply comes back via the same port. This results in a more secure callback
routine, but stops bidirectional communication with the Lexmark software.
NOTE: This behavior can also occur with programs that use Distributed
Component Object Model (DCOM) technology or remote procedure call (RPC)
technology, such as Zone Labs' ZoneAlarm firewall software.
RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem immediately, download the fix by clicking the download link later in
this article or contact Microsoft Product Support Services to obtain the fix.
For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The following files are available for
download from the Microsoft Download Center:
Release Date: December 3, 2001
For additional
information about how to download Microsoft Support files, click the following
article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
The English-language version of this fix should have the
following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------
10/16/01 22:14 4.0.1381.7097 343,824 Rpcrt4.dll Intel
10/16/01 22:19 4.0.1381.7097 602,896 Rpcrt4.dll Alpha
