Error Message: Invalid DHCP Lease (310524)
The information in this article applies to:
- Microsoft Windows XP 64-Bit Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q310524 SYMPTOMS
When you attempt to view a Web page in Internet Explorer using a cable
modem, you may be unable to do so or you may receive the following error
message:
Invalid DHCP lease
CAUSE
This behavior can occur if your cable modem is configured to automatically
obtain an IP address from a Dynamic Host Configuration Protocol (DHCP)
server. Windows XP automatically assigns an IP address if your adapter is unable to obtain one. Because a connection across a cable modem is slower than a connection across a network, using Autoconfiguration, Windows may automatically assign an IP address before the cable modem is able to obtain one from the DHCP server. Since this automatically assigned IP address is not valid for the Internet service provider (ISP), you can not access resources on the Internet using the cable modem.
RESOLUTION
To work around this issue, use the appropriate method:
One-Way Cable Modems- Click Start, and then click Run.
- Type cmd, then press ENTER.
- Type ipconfig, then press ENTER.
- Note the PPP Adapter in the list of adapters.
- Verify that the PPP Adapter in the list of adapters has a Windows assigned IP address. If Windows has automatically assigned an IP address before the cable modem is able to obtain one from the DHCP server, then the IP address for the PPP Adapter will have the following address:
where x is any number between 0 and 255.
- Verify that the network adapter connected to your cable modem in the list of adapters has a Windows assigned IP address.
If Windows has automatically assigned an IP address before the cable modem is able to obtain one from the DHCP server, then the IP address for the network adapter will have the following address:
where x is any number between 0 and 255.
- Type ipconfig /release, then press ENTER. The IP addresses should be both be 0.0.0.0.
- Type ipconfig /renew, then press ENTER. The DHCP server should now provide the correct IP address.
Two-Way Cable Modems- Click Start, and then click Run.
- Type cmd, then press ENTER.
- Type ipconfig, then press ENTER.
- Verify that the network adapter connected to your cable modem in the list of adapters has a Windows assigned IP address. If Windows has automatically assigned an IP address before the cable modem is able to obtain one from the DHCP server, then the IP address for the network adapter will have the following address:
where x is any number between 0 and 255.
- Type ipconfig /release, then press ENTER. The IP address should be 0.0.0.0.
- Type ipconfig /renew, then press ENTER. The DHCP server should now provide the correct IP address.
Modification Type: | Major | Last Reviewed: | 12/3/2004 |
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Keywords: | kberrmsg kbprb KB310524 |
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