XL2001: Recipient Cannot Open Excel 2001 File That You Send Through AOL E-mail (310332)

The information in this article applies to:

Microsoft Excel 2001 for Mac
Microsoft Excel 98 Macintosh Edition

This article was previously published under Q310332

SYMPTOMS

After you use America Online (AOL) e-mail on a Macintosh computer to send an Excel 2001 file to a recipient who uses a version of Microsoft Excel for Windows, the recipient cannot open the file.

CAUSE

This behavior occurs if the AOL client software compresses the file by using the Stuffit file format (SIT) but the Windows-based computer does not have Stuffit Expander for Windows installed. By default, the .sit extension is usually hidden on Windows-based computers.

RESOLUTION

To resolve this behavior, have the recipient download and install Stuffit Expander for Windows. The program is available from the following Aladdin Systems Web site:

http://www.aladdinsys.com/downloads/

After the program is installed, the recipient can double-click the file to expand it.

REFERENCES

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:	Major	Last Reviewed:	9/11/2002
Keywords:	kb3rdparty kbinterop kbprb KB310332