Missing TrueType Fonts in WordPad and Microsoft Word (310307)


The information in this article applies to:

  • Microsoft Windows XP 64-Bit Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q310307

SYMPTOMS

You may not be able to select TrueType fonts in WordPad or Microsoft Word, even though you can select TrueType fonts in Microsoft Excel, and you can view TrueType fonts in your Fonts folder.

CAUSE

The default printer is set to a printer that does not support TrueType fonts (such as the Generic/Text Only printer).

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, and then click Printers and Faxes.
  2. If you already have another printer installed that supports TrueType fonts, right-click the printer icon and then on the shortcut menu that appears, click Set as Default Printer.
  3. If you do not have another printer installed that supports TrueType fonts, click Add a printer to install the driver for your printer. Follow the instructions in the Add Printer Wizard to install the printer.

    Note: Set this printer as the default printer.

MORE INFORMATION

Microsoft Word and WordPad check the capabilities of the default printer to determine how to display the document as it will be printed. Microsoft Excel does not limit the fonts that can be selected because many customers use Microsoft Excel to view and manipulate spreadsheets without printing.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kbenv kbprb kbprint KB310307
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