Money 2002: Error Message: This Installation Package Cannot Be Installed by the Windows Installer Service (308924)


The information in this article applies to:

  • Microsoft Money 2002, when used with:
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
This article was previously published under Q308924

SYMPTOMS

When you attempt to install Money 2002, you receive an error message similar to the following:
This installation package cannot be installed by the Windows Installer Service. You must install a Windows service pack that contains a newer version of the Windows Installer Service.

CAUSE

This issue can occur if an outdated version of Windows Installer is installed.

RESOLUTION

To resolve this problem, manually start the installation of Money. To do this, follow these steps:
  1. Quit all programs that are running.
  2. Insert your Money 2002 CD-ROM. Press and hold down the SHIFT key when you insert the CD-ROM to prevent Money Setup from starting automatically.
  3. On the desktop, double-click My Computer.
  4. Double-click the CD-ROM drive.
  5. Double-click msiw9x.exe, and then follow online instructions.
  6. Restart your computer.
  7. Double-click My Computer.
  8. Double-click your CD-ROM drive.
  9. Double-click Setup.exe to install Money 2002.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbprb KB308924
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