FIX: SQL Server 2000 Service Pack 1 Setup Fails with 703 Error Message: "An internal read error.." (308831)
The information in this article applies to:
- Microsoft SQL Server 2000 (all editions) SP1
This article was previously published under Q308831 BUG #: 355055 (SHILOH_BUGS) SYMPTOMS The SQL Server 2000 Service Pack 1 (SP1) setup may fail and
either of the following error messages appear: An
internal read error has occurred on C:\DOCUME~1\.....\LOCAL.INS. Unable to load
installation instructions.
Error 703. An internal read error has occurred on
C:\DOCUME~1\.....\DOCUMENTS.INS. Unable to load installation instructions.
Error 703. CAUSE The setup program retrieves the path of the directory
designated for temporary files. If any TMP, TEMP, or current directory path
contains a space, the setup program treats the directory path as a command line
parameter delimiter.
RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft SQL Server 2000. For additional information, click
the following article number to view the article in the Microsoft Knowledge
Base: 290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack
WORKAROUND To work around this problem, modify the TMP and TEMP system
variables so that the path specified does not contain a space.
For
Microsoft Windows NT 4.0 and Microsoft Windows 2000, change the TMP and TEMP
user and system variables so that they do not contain the space. After you have
completed the installation of the service pack, you can change the TMP and TEMP
user and system variables back to their original state. STATUSMicrosoft has
confirmed that this is a problem in Microsoft SQL Server 2000 Service Pack 1.
This problem was first corrected in Microsoft SQL Server
2000 Service Pack 2.
| Modification Type: | Minor | Last Reviewed: | 4/24/2003 |
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| Keywords: | kbbug kbpending KB308831 |
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