Stop 0x00000048 or Stop 0x0000000A Caused By Named Pipe File System (Npfs.sys) (308605)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server 4.0 SP1
  • Microsoft Windows NT Server 4.0 SP2
  • Microsoft Windows NT Server 4.0 SP3
  • Microsoft Windows NT Server 4.0 SP4
  • Microsoft Windows NT Server 4.0 SP5
  • Microsoft Windows NT Server 4.0 SP6
  • Microsoft Windows NT Server 4.0 SP6a
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Workstation 4.0 SP1
  • Microsoft Windows NT Workstation 4.0 SP2
  • Microsoft Windows NT Workstation 4.0 SP3
  • Microsoft Windows NT Workstation 4.0 SP4
  • Microsoft Windows NT Workstation 4.0 SP5
  • Microsoft Windows NT Workstation 4.0 SP6
  • Microsoft Windows NT Workstation 4.0 SP6a
This article was previously published under Q308605

SYMPTOMS

A stop 0x0000000A or stop 0x00000048 error may occur in the named pipe file system (Npfs.sys).

CAUSE

This problem can occur when a synchronization problem causes an on thread to complete another thread's IRP. This can cause an IRP to be completed twice. This problem can occur on an input/output abort or cancel.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date        Time                Size     File name   Platform
   -------------------------------------------------------------
   5-Oct-2001  16:31p              38,512   Npfs.sys    Intel
NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.

MORE INFORMATION

The stack of the stop A appears to be similar to the following stack: 
ChildEBP RetAddr  Args to Child
f5cc6cf8 ebc51a19 00000000 826fe2c8 f5cc6d44 
ntkrnlmp!KiTrap0E+0x284 (FPO: [0,0] TrapFrame @ f5cc6cf8)
f5cc6dac 80112947 80ee2bf0 826fe2c8 00000103 
Npfs!NpCancelWaitQueueIrp+0x71 (FPO: [Non-Fpo])
f5cc6dd0 80171e47 826fe2c8 826fe2c8 8016df01 
ntkrnlmp!IoCancelIrp+0x6b (FPO: [Non-Fpo])
f5cc6df0 8017342b 8223fae4 826fe2c8 00000000 
ntkrnlmp!IopCancelAlertedRequest+0x2b (FPO: [Non-Fpo])
f5cc6e14 80173b39 80ee2bf0 826fe2c8 8223fa88 
ntkrnlmp!IopSynchronousServiceTail+0xed (FPO: [Non-Fpo])
f5cc6ea0 8016df4c 000000e8 00000000 00000000 
ntkrnlmp!IopXxxControlFile+0x6c1 (FPO: [Non-Fpo])
f5cc6ed4 801413a9 000000e8 00000000 00000000 
ntkrnlmp!NtFsControlFile+0x28 (FPO: [Non-Fpo])
f5cc6ed4 77f67a5b 000000e8 00000000 00000000 
ntkrnlmp!KiSystemService+0xc9 (FPO: [0,0] TrapFrame @ f5cc6f04)
00c0fa1c 77f162ed 000000e8 00000000 00000000 
ntdll!NtFsControlFile+0xb (FPO: [10,0,0])
00c0faac 77bf156b 001400b0 000003e8 77bf1419 
KERNEL32!IsThisARootDirectory+0x42 (FPO: [Non-Fpo])
00c0fab8 77bf1419 001400b0 001413cc 00c0fbb8 
rpcltc1!WaitForPipe+0xf (FPO: [1,0,0])
00c0fb24 77e1a23b 001413c8 00133c60 00133bf0 
rpcltc1!ClientOpen_91+0x3c (FPO: [Non-Fpo])
00c0fb74 77e1bc08 77bf4030 00133c60 00133bf0 
RPCRT4!TRANS_CCONNECTION__TRANS_CCONNECTION+0x8c (FPO: [Non-Fpo])
00c0fbbc 77e1afd3 00134874 00134888 00000001 
RPCRT4!OSF_CASSOCIATION__ActuallyDoBinding+0xbd (FPO: [Non-Fpo])
00c0fbfc 77e1be76 77dedf40 00c0fc48 00000005 
RPCRT4!OSF_CASSOCIATION__AllocateConnection+0x95 (FPO: [Non-Fpo])
00c0fc24 77e1ab52 00c0fc48 77dedf40 00c0fca2 
RPCRT4!OSF_BINDING_HANDLE__AllocateConnection+0x9a 
(FPO: [EBP 0x00c0fc4c] [2,1,4]
00c0fc4c 77e11101 00c0fe38 00c0fd84 77e1228f 
RPCRT4!OSF_BINDING_HANDLE__GetBuffer+0x28 (FPO: [Non-Fpo])
00c0fc58 77e1228f 00c0fe38 77dee53e 77e548ca 
RPCRT4!I_RpcGetBuffer+0x3a (FPO: [1,0,1])
00c0fc64 77e548ca 00c0fd84 0000002c 00133c80 
RPCRT4!NdrGetBuffer+0x26 (FPO: [3,0,1])
00c0ff00 77dd8d0c 77dedf88 77dee0ac 00c0ff1c 
RPCRT4!NdrClientCall+0x28b (FPO: [Non-Fpo])
3: kd> .trap f5cc6cf8
eax=c0000120 ebx=00000000 ecx=c0000128 edx=00000003 esi=ffffffa8 
edi=8011b9ad
eip=ebc51a19 esp=f5cc6d6c ebp=f5cc6dac iopl=0         
nv up ei pl nz na pe cy
vip=0    vif=0
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             
efl=00010203
ErrCode = 00000000
ebc51a19 8b461c           mov     eax,[esi+0x1c]
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbQFE KB308605
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