Unable to Burn a CD-ROM By Using a Samsung CD-RW Drive (308591)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q308591
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to write (burn) files to a CD-ROM in one of the following Samsung CD-RW drives, the files may not appear on the CD-ROM, and you may not be able to add more information to the CD-ROM:
  • Samsung 208F CD-RW drive
  • Samsung 208B CD-RW drive
  • Samsung 206 CD-RW drive
In addition, the CD-ROM that you made in the Samsung CD-RW drive may not be usable on other computers.

NOTE: This issue may not be limited to the previously noted CD-RW drives.

CAUSE

This issue can occur because some CD-RW drives do not properly update their internal table of contents when a CD-ROM is written "Track At Once" and the CD-ROM is not closed.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


NOTE: You must be logged on as a user that has Administrative privileges to make changes to the registry.

To resolve this issue, contact Samsung to inquire about the availability of a fix for this issue.

To work around this issue, start Registry Editor (Regedit.exe), and then locate and click the following key in the registry

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\IDE\CDROMXXXX\instance\Device Parameters\Imapi

where CDROMXXXX is the Plug and Play device ID for the CD-RW drive, and instance is a value that is specific to the CD-RW drive. For example:

CdRomXXXX = CdRomSAMSUNG_CD-R/RW_SW-208F_________________FN03____

Instance = 5&18bef761&0&0.0.0

NOTE: The preceding values will be different in different CD-RW drives.

Add the following registry values to the preceding registry key:

Value name: EnableImapi
Data type: REG_DWORD
Radix: Hexadecimal
Value data: 0x1

Value name: OpcNotSupported
Data type: REG_DWORD
Radix: Hexadecimal
Value data: 0x1

Value name: BufferManagementType
Data type: REG_DWORD
Radix: Hexadecimal
Value data: 0x1

Quit Registry Editor, and then restart your computer.

If you are running Windows XP on a HP Pavilion, obtain and install the firmware update for the Samsung 208F CD-RW drive for Windows XP at the following HP Web site:

http://www.hp.com

MORE INFORMATION

The issue that is described in this article is not a problem with the Microsoft products that are listed at the beginning of this article. Although this is a hardware problem, Microsoft is providing the workaround that is described in the "Resolution" section of this article to prevent this issue from occurring on Windows XP-based computers that have one of the CD-RW drive models that is listed earlier in this article.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbprb KB308591
©2002 Microsoft Corporation. All rights reserved.