PIP: Program Stops Responding with MiraScan Software (308550)

The information in this article applies to:

Microsoft Picture It! Photo version 7
Microsoft Picture It! Photo Premium version 7
Microsoft Picture It! Digital Image Pro version 7
Microsoft Picture It! Photo 2002 1.0
Microsoft Picture It! Photo Premium 2002, version 1.0
Microsoft Picture It! Publishing 2002, Gold, version 1.0
Microsoft Picture It! Publishing Platinum 2002 1.0
Microsoft Greetings 2002 1.0
Microsoft Picture It! Express 9
Microsoft Picture It! Photo Premium 9
Microsoft Digital Image Pro 9
Microsoft Digital Image Suite 9

This article was previously published under Q308550

SYMPTOMS

When you use the Acer Technologies MiraScan software version 3.40 to scan documents in any of the programs that are listed in the "Applies to" section of this article, you select the My scanner software option, and then you click anywhere in the scanner software user interface, the program may stop responding (hang).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For information about how to contact Acer Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Major	Last Reviewed:	6/30/2004
Keywords:	kbprb KB308550