FIX: "Operation Failed" error message when you try to paste a file into a message in Outlook 2002, or the file is not attached when you try to attach it in Outlook 2002 (308548)
The information in this article applies to:
This article was previously published under Q308548 SYMPTOMS When you attempt to paste a file into a message that you
are composing, you may receive the following error message:
Operation Failed This occurs with an
extension that implements IExchExtAttachedFileEvents::OnReadPattFromSzFile.
Alternatively, if you attempt to attach a file by using the Insert File command, you do not receive an error message, but the file is not
inserted. CAUSE The return of S_OK from a client extension's implementation
of IExchExtAttachedFileEvents::OnReadPattFromSzFile causes Microsoft Outlook to
abort the attachments.
Outlook 2002 changed the way Outlook reacted
to return values from OnReadPattFromSzFile. In earlier versions of Outlook, if
the extension returned S_OK from OnReadPattFromSzFile, Outlook continued
processing of the attachments and the file actually got attached. In Outlook
2002, the return of S_OK causes Outlook to throw an E_ABORT return code, which
aborts the attachments process. RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
10-09-2001 13:16:12 n/a 2474348 OUTLOOK.msp
10-09-2001 13:44:03 n/a 3748864 OUTLOOK_Admin.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------
08-30-2001 12:38:49 10.0.3228.0 342336 exsec32.dll
10-06-2001 8:53:22 10.0.3402.0 6302024 outllib.dll
09-12-2001 23:11:35 10.0.3311.0 47432 outlook.exe
09-12-2001 23:11:38 10.0.3311.0 117064 OutlPH.dll
06-16-2001 16:05:41 10.0.3012.0 133448 rm.dll
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Office XP
Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 7/28/2006 |
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| Keywords: | kbHotfixServer kbQFE kbemail kberrmsg kbbug kbfix kbOfficeXPsp1Fix KB308548 |
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