"My Web Sites on MSN" Folder May Be Empty in the Save As Dialog Box (308412)

SYMPTOMS

When you use a computer that is running Windows XP, the My Web Sites on MSN folder may be empty in the Save as dialog box. When this occurs, you cannot save files to your Web sites on MSN.

CAUSE

This behavior occurs because the program that you are using does not support saving files to Web folders. You can save files to your Web sites on MSN by using the Save As dialog box only in programs that support Web folders (for example, in Microsoft Office programs).

RESOLUTION

To work around this behavior, save the file from your program to a folder on your local computer, and then publish the file to your MSN Web site from that folder. For additional information about how to publish files to the Web, click the article number below to view the article in the Microsoft Knowledge Base:

291252 How to Publish Files to the Internet

MORE INFORMATION

The My Web Sites on MSN folder is added to My Network Places (and appears in common dialog boxes) after you use the Web Publishing Wizard or the Add Network Place Wizard to create or add files to your MSN Web site. Microsoft offers free storage on the MSN Web site for Passport customers. If you do not have a Passport, you are prompted to create an account when you use the Web Publishing Wizard or the Add Network Place Wizard. If you are not signed in with your Passport account, you are prompted to sign in when you open the "My Web Sites on MSN" folder. A Passport account allows Microsoft to map your files to your security-enhanced Passport account, which helps add security and privacy to your files and makes sure that no one else can access your files.