Access Violation Error Message When You Try to View the Properties of Either a File or a Folder (308354)

SYMPTOMS

If you click Add in the Advanced File Properties dialog box for a file or folder, you may receive an access violation error message. An access violation may occur if you click on the Add button of the Advanced File Properties security dialog box of a folder or file.

For example, if you connect to a UNIX-based computer that has Samba installed, view the properties for a file or folder, click Advanced, and then click Add, you receive an access violation error message.

CAUSE

This problem occurs because Windows tries to query the server for domain information and invalid data is returned. You receive the access violation error message because Windows tries to use the data without first verifying that the data is valid.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time   Version        Size   File name
   ---------------------------------------------------
   30-JUN-2001  00:03  5.0.2195.3649  3,584  Spmsg.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

This problem has been noted to occur only when you try to connect to a UNIX-based server that has Samba installed. For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.