Error Message When Entering Standby After Removing an ATA Flash Card (308236)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q308236

SYMPTOMS

After you remove an Advanced Technology Attachment (ATA) flash card from the PC Card slot and then attempt to place the computer in standby, your computer may stop responding (hang) and display an error message on a blue screen. This problem occurs only if two or more ATA flash cards are installed. The error message that occurs is:
An error has occurred. To continue:
Press Enter to return to Windows, or press CTRL+ALT+DEL to restart your computer. If you do this, you will lose any unsaved information in all open applications.

Error: ?? : 0028 : ????????

Press any key to continue
The following errors and addresses have been observed when this problem occurs. Your computer may show other values.
Error: 0D : 0028 : 00000003
Error: 0D : 0028 : 0000002E
Error: 0D : 0028 : C357B388
Error: 06 : 0028 : 000081A4

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version      Size    File name
   --------------------------------------------------
   03-Oct-2001  11:20  4.90.0.3004  80,147  Ios.vxd

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kberrmsg kbfix kbprb kbQFE KB308236
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