BUG: IIS 5.1: Reboot of Windows XP Professional Shuts Down the Computer Without a Warning that Other Users Are Still Logged On (308184)


The information in this article applies to:

  • Microsoft Internet Information Services version 5.1
This article was previously published under Q308184

SYMPTOMS

In the Microsoft Windows XP Professional environment, if you configure the server in a workgroup, you can use the Fast User Switching feature. This permits multiple simultaneous users to be logged on to the computer locally. However, if multiple users are simultaneously logged on to the computer with Fast User Switching, and one user reboots the server by using reboot %Servername% in the Internet Information Services (IIS) Microsoft Management Console (MMC), the operating system reboots the computer without displaying a warning that another user is logged on.

STATUS

Microsoft has confirmed that this is a problem in Internet Information Services version 5.1.

MORE INFORMATION

Steps to Reproduce the Behavior

  1. Configure Windows XP Professional for Fast User Switching. To do this, follow these steps:NOTE: To enable Fast User Switching, you must also enable the Use the Welcome screen option. This feature cannot be used if your computer is a member of a domain.

    1. Log on to the computer as an administrator.
    2. Click Start, click Control Panel, and then click User Accounts.
    3. Click Change the way users log on or off.
    4. If it is not already selected, click to select the Use the Welcome screen check box.

      NOTE: The Use Fast User Switching check box is unavailable until you click to select the Use the Welcome screen check box.
    5. Click to select the Use Fast User Switching check box, and then click Apply Options. Quit the User Accounts tool.
  2. Make sure that you have at least two active user accounts.
  3. Log on as the first user.
  4. Switch back to the Welcome screen.
  5. Log on as the second user.
  6. In Control Panel, click Administrative Tools, and then click IIS.
  7. Right-click the server name, and then click All tasks.
  8. Click Restart IIS.
  9. Click Reboot %servername%.

REFERENCES

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

279765 HOW TO: Use the Fast User Switching Feature in Windows XP

294855 Description of the Fast User Switching Compatibility Service

281980 Using CTRL+ALT+DEL Key Combination to Open Windows Security Opens Task Manager

294737 Architecture of Fast User Switching

Modification Type:MajorLast Reviewed:5/17/2002
Keywords:kbbug KB308184
©2002 Microsoft Corporation. All rights reserved.