You Cannot Use the TAB or ESC Keys to Close the Trusted Sites and Restricted Sites Dialog Boxes (308082)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 1
  • Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 2
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
  • Microsoft Internet Explorer version 6 for Windows 98
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows 2000
  • Microsoft Internet Explorer version 6 for Windows XP
  • Microsoft Internet Explorer version 6 for Windows XP 64-Bit Edition
This article was previously published under Q308082

SYMPTOMS

In Internet Explorer, you cannot close the Trusted sites, Restricted sites, or Local intranet sites dialog boxes (on the Security tab of Internet Options, click either the Trusted sites or Restricted sites icon, click Sites or Local intranet, click Sites, and then click Advanced). Nothing happens when you press the TAB key to select OK or Cancel, nor does the ESC key close the dialog box.

CAUSE

This behavior can occur if you use certain keyboard shortcuts to remove a Web site from the Web sites list.

For example, you experience this behavior when you do the following:
  1. In the Trusted sites or the Restricted sites dialog box, select a Web site in the Web sites list.
  2. Press TAB, and then press ENTER to remove the site from the list.
If you now press TAB or ESC, nothing happens.

WORKAROUND

To work around this issue, press ALT+F4 or click OK to close the dialog box.

To avoid this problem, press ALT+R to remove the selected site from the Web sites list.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Internet Explorer keyboard shortcuts, click the article number below to view the article in the Microsoft Knowledge Base:

306832 Internet Explorer Keyboard Shortcuts

Modification Type:MajorLast Reviewed:12/4/2003
Keywords:kbbug kbnofix KB308082
©2003 Microsoft Corporation. All rights reserved.