Trusted sites disappear after you add them (307907)



The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.5 for Windows 95 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 95 SP 2
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
  • Microsoft Internet Explorer Administration Kit 5.5
  • Microsoft Internet Explorer 6.0
  • Microsoft Internet Explorer 6.0 SP1

This article was previously published under Q307907

SYMPTOMS

After you use the Internet Explorer Administration Kit (IEAK) to create an automatic configuration script, users may not be able to retain the trusted sites that they add. Instead, the trusted sites may disappear after the user adds them.

CAUSE

The .ins file that is created by the IEAK contains security zones settings that are imported to Internet Explorer. When Internet Explorer uses the .ins file for configuration, it first deletes all local trusted sites, and then applies the security settings that are defined in the .ins file.

RESOLUTION

To resolve this issue, do not import security zones and settings when you create the .ins file with IEAK Profile Manager.

MORE INFORMATION

Trusted sites settings are a part of Internet Explorer security zones and settings. If an .ins file contains security zones and settings, an Internet Explorer client cannot retain their trusted sites.

Modification Type:MinorLast Reviewed:12/3/2004
Keywords:kbenv kbprb kbui KB307907