SYMPTOMS
If you click
Remote Mail on the
Tools menu, and then click
Connect to download headers, Outlook 2000 does a full synchronization for
Calendar, Task, and Contact items instead of only synchronizing the headers of
messages as expected.
In the Deleted Items folder, the following
information is logged in the synchronization log:
In deleted Items you see the following log:
14:57:23 Synchronizing Mailbox 'Jompa'
14:57:23 Synchronizing Hierarchy
14:57:23 Synchronizing Favorites
14:57:23 Synchronizing Folder 'Inbox'
14:57:24 Synchronizing Folder 'Outbox'
14:57:24 Synchronizing Folder 'Sent Items'
14:57:24 5 item(s) added to offline folder
14:57:24 Synchronizing Folder 'Calendar'
14:57:24 1 view(s)/form(s) deleted in offline folder
14:57:24 Synchronizing Folder 'Contacts'
14:57:24 Synchronizing Folder 'Drafts'
14:57:24 Synchronizing Folder 'Journal'
14:57:24 Synchronizing Folder 'Notes'
14:57:24 Synchronizing Folder 'Tasks'
14:57:24 Synchronizing Folder 'Deleted Items'
14:57:24 3 item(s) added to offline folder
14:57:24 Synchronizing Views
14:57:24 Done
RESOLUTION
To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English-language version of this fix should
have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
31-Jan-2000 18:26:56 9.0.0.3731 196,661 Oladd.fae
05-Apr-2000 12:02:20 9.0.0.4005 192,561 Mimedir.dll
22-May-2000 16:35:14 - 170,617 Olxchng9.chm
23-May-2000 08:20:06 - 150,690 Olexchng.aw
23-May-2000 16:19:26 - 554,068 Outlhlp.aw_0001
30-May-2000 11:53:14 - 26,643 Olsec9.chm
02-Jun-2000 03:45:52 9.0.0.4201 86,067 Envelope.dll
02-Jun-2000 04:30:30 9.0.0.4201 65,586 Sendto9.dll
14-Jun-2000 10:11:40 1.0.3.27 41,472 Bjablr32.dll
14-Jun-2000 10:12:12 3.2.0.27 61,952 Bjlog32.dll
14-Jun-2000 10:14:54 1.0.3.27 183,808 Emablt32.dll
19-Jun-2000 11:12:12 5.5.2652.65 808,720 Cdo.dll_0004
19-Jun-2000 11:49:48 5.5.2652.65 716,560 Cdo.dll
07-Jul-2000 20:03:32 5.5.3138.0 528,656 Mspst32.dll_0005
07-Jul-2000 20:07:18 5.5.3138.0 602,384 Mspst32.dll_0004
31-Aug-2000 12:43:04 5.5.3142.0 154,112 Emsabp32.dll_0005
08-Jan-2001 14:37:14 1.0.3.28 98,304 Bjsrch32.dll
08-Feb-2001 10:17:59 5.5.3153.0 454,144 Omi9.dll_0001
08-Feb-2001 10:21:39 5.5.3153.0 548,352 Omint.dll_0001
21-May-2001 11:16:34 5.5.3157.0 623,104 Msmapi32.dll_0002
21-May-2001 11:20:28 5.5.3157.0 792,576 Msmapi32.dll_0001
01-Jun-2001 18:15:00 5.5.3159.0 131,344 Emsui32.dll_0005
06-Jun-2001 10:05:59 - 129,024 Out2ksec.mst
21-Jun-2001 15:01:10 9.0.0.5421 73,772 Rm.dll
06-Jul-200 08:11:18 - 2,882 Readme.txt
13-Jul-2001 02:48:22 9.0.5512.0 368,691 Pstprx32.dll_0002
31-Aug-2001 17:02:50 9.0.0.5630 1,675,315 Outllibr.dll
05-Oct-2001 03:33:12 5.5.3165.0 594,192 Emsmdb32.dll_0005
13-Nov-2001 04:45:51 8.30.3165.0 782,608 Outex.dll
18-Nov-2001 16:10:44 5.5.3166.0 540,944 Exsec32.dll_0005
01-Dec-2001 19:00:34 9.0.0.5930 127,027 Contab32.dll_0002
07-Dec-2001 10:48:07 9.0.0.6006 5,328,946 Outllib.dll
10-Dec-2001 13:22:39 - 2,636,800 Outlook.msp