The CurrentNonAnonymousUsers Counter Changes from Zero to Negative (307617)


The information in this article applies to:

  • Microsoft Internet Information Services 5.0
This article was previously published under Q307617

SYMPTOMS

If you configure a Web site to redirect all requests to another Web site, the CurrentNonAnonymousUsers performance counter value of this Web site may increase significantly.

CAUSE

The default setting of the W3SVC/AuthPersistence property is AuthSingleRequestIfProxy(0x80). An HTTP request from a proxy server causes the CurrentNonAnonymousUsers value to decrease, but this counter never increases because the site is a redirection Web site.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version       Size    File name
   --------------------------------------------------
   20-Jul-2001  15:07  5.0.2195.3532 508,929 Infocomm.dll
   07-Sep-2001  11:30  5.0.2195.4111 724,992 W3svc.dll

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Information Services 5.0.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE kbWin2000PreSP3Fix KB307617
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