OL2002: Messages That You Send While You Are Working Offline Are Moved to the Sent Items Folder When You Synchronize the Offline Folder (307386)

The information in this article applies to:

Microsoft Outlook 2002
Microsoft Extended Messaging Application Programming Interface (MAPI)

This article was previously published under Q307386

SYMPTOMS

In Outlook 2002, when you use extended Messaging Application Programming Interface (MAPI) to create a message in a folder, and then you submit the message, if you are working offline and you synchronize the offline folders, the message may be moved to the Sent Items folder. In Microsoft Outlook 2000 or earlier, whether you are working online or offline, a copy of the sent message is saved in the same folder that you created the message in if PR_SENTMAIL_ENTRYID is not set and PR_DELETE_AFTER_SUBMIT is not set or is set to FALSE.

CAUSE

This problem can occur when you synchronize offline folders if PR_SENTMAIL_ENTRYID is not set; the message is moved to the default Sent Items folder.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date          Time    Version       Size      File name    Platform
   -------------------------------------------------------------------
   Sep-12-2001   23:11   10.0.3311.0   530,760   Outlcm.dll   Intel

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbOfficeXPpreSP1fix kbOfficeXPsp1Fix KB307386