SYMPTOMS
You may receive the following error message on a blue screen:
Stop: 0x0000000A (0x00000002, 0x00000002, 0x00000001, 0xf01f264b)
Note that the parameters in the error message that you receive may differ from the parameters that are listed in this article.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------
21-Oct-2001 05:39 4.0.1381.33478 58,704 Nwlnkspx.sys x86
NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Terminal Server Edition Service Pack 6a.
Note that this hotfix is available only for Windows NT Server, Terminal Server Edition.