XL2001: Cannot Open Files If Type and Creator Is ???? (307251)
The information in this article applies to:
- Microsoft Excel 2001 for Mac
This article was previously published under Q307251 SYMPTOMS
When you try to open a Microsoft Excel file by double-clicking it, Excel opens but the file does not.
CAUSE
This problem may occur if the type and creator information in the file have changed to ????. The change may occur inadvertently if the file is sent via FTP or a Microsoft Exchange server.
WORKAROUND
To work around this problem, use any of the following methods.
Method 1: Use the Open Command
Open the file by using the Open command within Excel. To do this, follow these steps:
- Start Microsoft Excel by double-clicking the program icon.
- On the File menu, click Open.
- Locate and select the file that you need to open, and then click Open.
Method 2: Use a Resource Editor
Use a resource editor such as File Buddy or ResEdit to manually correct the type and creator information.
Method 3: Use StuffIt Before Sending the File
If the type and creator information is inadvertently changed when the file is sent via FTP or an Exchange server, you can protect the file by using StuffIt before sending the file. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/9/2006 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB307251 |
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