"Break Instruction Exception" Error Message When You Turn Off a Hewlett-Packard 5200C ScanJet (307127)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition
This article was previously published under Q307127

SYMPTOMS

After you turn off your Hewlett-Packard 5200C ScanJet scanner, the following error message may appear when you refresh the view in Device Manager:
Break instruction exception - code 80000003 (first chance)

RESOLUTION

To resolve this issue, contact the manufacturer of the scanner about the availability of an updated driver that addresses this issue.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:11/15/2001
Keywords:kb3rdparty kberrmsg kbprb KB307127
©2002 Microsoft Corporation. All rights reserved.