The Mspadmin.exe ISA Control Service Stops Responding When You Start the MMC (306884)
The information in this article applies to:
- Microsoft Internet Security and Acceleration Server 2000
This article was previously published under Q306884 SYMPTOMS
The Mspadmin.exe Internet Security and Acceleration (ISA) Server 2000 Control Service may stop responding (hang) when you start the Microsoft Management Console (MMC) on a computer that is running ISA Server.
CAUSE
This problem occurs if you uninstall the QoS Packet Scheduler service after you install ISA Server. Note that the QoS Packet Scheduler service is a required component for ISA Server.
WORKAROUND
To work around this problem if you do not need the QoS Packet Scheduler service, disable the service rather than uninstalling it.
RESOLUTION
To resolve this problem, obtain latest service pack for ISA Server 2000.
For additional information about the latest service pack, click the article number below
to view the article in the Microsoft Knowledge Base:
313139 How to Obtain the Latest Internet Security and Acceleration Server 2000 Service Pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in ISA Server 2000 SP1.
| Modification Type: | Major | Last Reviewed: | 10/16/2002 |
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| Keywords: | kbbug kbISAServ2000sp1fix kbQFE KB306884 |
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