Adobe .pdf Files Are Not Indexed in Exchange Server 5.5 Public Folders (306857)

SYMPTOMS

In SharePoint Portal Server 2001, when you search for .pdf files that are posted in public folders on a Microsoft Exchange Server 5.5 computer, you may not be able to locate those .pdf files. If you either post a .pdf file or send a message with a .pdf file attachment to a public folder on an Exchange Server 5.5 computer, when you search for that .pdf file by name or content, you may not be able to locate the .pdf file. However, you can search for and locate .pdf files on a Microsoft Exchange 2000 Server computer, an NTFS share, and the Microsoft Web Storage System (WSS). You can also search for and locate other document types in public folders on the Exchange Server 5.5 computer.

RESOLUTION

To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The English version of this fix should have the following file attributes or later:

   Version   File name     
   ---------------------
   3914.19   Mssrch.dll
   3914.19   Mssexph.dll
   3914.19   Mssdmn.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SharePoint Portal Server 2001 Service Pack 1.