XCLN: Japanese Outlook Development Kit Language Tool Fails During Package Creation (306810)


The information in this article applies to:

  • Microsoft Outlook 98 Deployment Kit
  • Microsoft Exchange Server 5.5
This article was previously published under Q306810
For a Microsoft Outlook 98 Deployment Kit English version of this article, see 220923.

SYMPTOMS

When you use the Japanese Outlook Deployment Kit to create Microsoft Outlook 98 foreign language deployment packages, package creation may fail with the following error message:
The Outlook 98 Deployment Wizard was unable to generate a customized version of Outlook. Either an error has occurred, or the user pressed Cancel

CAUSE

When the Odklang.exe file copies files from the CD, it is preserving the read-only attribute of most of the files. When the ODK wizard tries to build a custom package, it has problems with the read-only state of some of the files.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file attributes or later: 
   Date        Time   Version      Size     File name  
   ----------------------------------------------------
   08/29/2001  4:05a  8.50.0.5620   65,536  Odklang.exe
   08/28/1998  8:19a  4.0.0.2926   402,481  Scrrun.dll

WORKAROUND

Remove all read-only attributes of the files that are copied by Odklang.exe.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/19/2005
Keywords:kbbug kbfix kbQFE KB306810
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