Dr. Watson May Not Write Dump Files (306480)
The information in this article applies to:
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Professional SP2
This article was previously published under Q306480 SYMPTOMS
After you apply Windows 2000 Service Pack 2 (SP2), Dr. Watson may write information to the log file, but you may not be able to locate a dump file that has the same time stamp as the last time that the computer stopped responding (hung).
CAUSE
This problem occurs because there is a timing change in SP2 with the activity of Dr. Watson that causes the process to stop before the dump file is written.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
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9/10/01 18:37 5.0.2195.4317 72,464 Drwtsn32.exe
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbDRWatson kbfix kbOSWin2000fix kbWin2000PreSP3Fix kbWin2000sp3fix KB306480 |
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