Event ID 2064 and 2075 After You Apply Windows 2000 Server Service Pack 2 (306195)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP2
  • Microsoft Exchange 2000 Server
This article was previously published under Q306195

SYMPTOMS

After you apply Windows 2000 Service Pack 2 to your Windows 2000 Server-based computer, one or more of the following events may be logged to the Application Event log, and these events may be logged multiple times:
Event: 2075
Source: MsExchangeDSAccess
Description: Process MAD.EXE" (PID=1392) DsBind failed name of your server, hr=0x80070862, deltaT=109. The operation will be retried.
Event: 2075
Source: MsExchangeDSAccess
Description: Process INETINFO.EXE (PID=1276) DsBind failed name of your server, hr=0x80070862, deltaT=110. The operation will be retried.
Event: 2064
Source: MSExchangeDSAccess
Description: Process MAD.EXE" (PID=1392) All the remote DS Servers in use are not responding.
Event: 2064
Source: MSExchangeDSAccess
Description: Process INETINFO.EXE (PID=1676) All the remote DS Servers in use are not responding.
Event: 2064
Source: MSExchangeDSAccess
Description: Process WINMGMT.EXE (PID=1516) All the remote DS Servers in use are not responding.
Event: 2064
Source: MSExchangeDSAccess
Description: Process STORE.EXE" (PID=3268) All the remote DS Servers in use are not responding.
NOTE: The PID number varies on individual servers.

CAUSE

This problem can occur because of the timing of the individual services that are shutting down during the server shutdown process. To verify that these events are being logged at server shutdown and not during boot-up or some other time:
  1. Shut down the server.
  2. Make a note of the time, wait a few minutes, and then restart the server.
  3. Check the Application Event Log, and then compare the time of the 2075 and 2064 events to the time that you noted in step 2. In most cases, the time that the events are logged will have occurred before system startup.

WORKAROUND

To prevent these error messages from being logged:
  1. Click Start, point to Program Files, point to Administrative Tools, and then click Services.
  2. Right-click Microsoft Exchange System Attendant, and then click Stop.
  3. When you are prompted to stop other services, click Yes.
  4. Right-click IIS Admin Service, and then click Stop.
  5. When you are prompted to stop other services, click Yes.
  6. Shut down or restart the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

You can safely ignore the error messages that are listed in the "Symptoms" section of this article.
Modification Type:MajorLast Reviewed:9/22/2003
Keywords:kbbug kbenv kberrmsg kbpending KB306195
©2003 Microsoft Corporation. All rights reserved.